Frequently Asked Questions
Everything you need to know about our curated Japanese collection.
How do you verify the authenticity of your antiques?
Every piece in our collection is personally sourced in Japan by our experts. We evaluate construction techniques, wood types, and historical markings to ensure each item is a genuine vintage or antique original.
Do you offer international shipping for large furniture items?
Yes, we ship globally. Large items like Tansu chests are professionally crated and shipped via specialized freight carriers to ensure they arrive safely at your doorstep.
Are the items restored or in their original condition?
We believe in the 'Shibui' philosophy of understated beauty. Most pieces undergo light, sympathetic restoration to ensure structural integrity while preserving the natural patina and historical character.
What is your return policy for delicate antiques?
We offer a 14-day return window. Due to the unique nature of antiques, items must be returned in their original condition and packaging. Please note that return shipping costs for large furniture are the responsibility of the buyer.
How should I care for my Japanese wood furniture?
To maintain the wood's luster, we recommend keeping furniture away from direct sunlight and extreme humidity. Regular dusting with a soft, dry cloth and occasional application of high-quality wood wax is recommended.
Do you provide certificates of antiquity?
Yes, upon request, we can provide a signed Certificate of Authenticity detailing the estimated era, origin, and material composition of your purchased antique.